Google Reviews for Hastings Hair Salons

Why a 4.9 salon still stalls on Maps

Salons usually have a good rating and not much behind it. Say thirty odd reviews, a 4.9, and nothing since Christmas. That reads as a lovely little place that might not be taking new clients.

A new client searching "hairdresser Hastings" is nervous. They are looking for someone specific to what they need, whether that is blonde work, curly hair, or a kid who will not sit still. Recent reviews are where they find that. Old ones do not mention the stylist who started last year.

Google uses review count and rating as part of how prominent your listing is. So the salon two streets over with three times your count is not three times better. It just asked.

Hairdresser finishing a colour at a Hastings salon, Hawke's Bay

Searches this page is written for

hairdresser Hastings
hair salon Hastings and Havelock North
colourist Napier
hair salon Hawke's Bay

This is for salons in Hastings, Havelock North, Flaxmere, Taradale and Napier. Proximity matters a lot for salon searches, so this is about owning your own few suburbs.

How it works around the chair

Nothing changes at the basin. The message goes out after the appointment is marked complete.

1

I connect your Google Business Profile

About 15 minutes with you or the front desk. Nothing changes in the booking system.

2

You approve one message

A short text in your voice. The same one to every client, no exceptions.

3

The text goes out after the appointment

Same afternoon, while they are still pleased with it. You already hold mobile numbers for booking reminders, so the list is usually there before the call ends.

4

Unhappy customers reach you first

If the colour is not right you hear it that evening, not on the listing on Monday. Offer the redo, and that is usually the end of it.

Every client, including the one whose colour needed a fix. Choosing who to ask based on how you expect them to rate you is what Google's review policies prohibit.

Pricing for a single chair or a full floor

Starter

$39/month NZD

Fifty requests a month covers a full book for one or two stylists. Private alerts and drafted replies included.

Book a Free Call

Pro

$59/month NZD

Unlimited requests for a bigger floor, plus the full dashboard, the local pack ranking tracker, and I post the replies.

Book a Free Call

No lock-in. Month to month, and you can stop any time.

What salon owners ask

Will regulars mind being asked?

+

They are asked once, and you set how long before the same client could be asked again. Most owners set it to a year or turn it off for regulars.

Can reviews mention a particular stylist?

+

Clients often name them without prompting, which helps someone choosing who to book with. I do not script it.

We are a single chair. Is Starter enough?

+

Almost always. Pro is for a bigger floor, or if you want me handling the replies.

What if someone is unhappy with a colour?

+

The private alert usually gets you the chance to fix it before anything is posted. That is the whole reason it is there.

Other Hawke's Bay businesses I do this for

Same setup for other Hawke's Bay businesses booked through Maps.