Built for Hastings & Hawke's Bay builders

Handover week is the worst time to ask for a review.

By then the client is worn out and living in a snag list. That is when most builders finally remember. I ask after a stage that went well, or at practical completion, in wording you approve once.

Book a Free 30-min Call or call 027 211 5004 →
Free 30-min call Built to Google's review guidelines No lock-in contracts

Why good builders look invisible on Maps

Getting the timing right is only half of it. What that review says, and how recently, decides whether you show up at all.

A kitchen, an extension or a new build is the highest-trust search a homeowner makes. They are not averaging stars. They are reading whether you answered the phone, whether the site was left tidy on Friday, and whether the number at the end was the number they were given at the start.

Four reviews from this year that name the actual job will beat ten glowing ones from 2022. The old ones describe a crew that may not even be on site anymore. The person reading them knows it.

A sparky does forty jobs a month. Forty chances to ask. Every build is a chance for you, and missing one leaves a hole in a small profile that takes another season to fill.

Builder framing a new house on a Hastings, Hawke's Bay building site

Same profile is doing the selling in Hastings, Havelock North, Taradale, Napier, Clive or a lifestyle block outside them. The enquiry is decided before they ring.

This is not another Friday blast to the contact list

Most review tools are built for short jobs. A café, a plumber, a spark. Ask after every visit, hope something lands.

A build runs for months. The client is not "done" in an afternoon. If you treat it like a callout, you either forget until handover or you annoy them in the middle of the dust.

The difference here is the trigger. You pick the moment, after a stage they felt good about, after practical completion, or once the final invoice is settled. One polite request. Same wording every time. Your name on it.

Not a call centre. Not software you have to live in. I set it up with you on the phone. If a job starts going sideways I get the text before Google does.

How it works across a long job

You pick the moment. It is not a random send to everyone on the list.

1

I connect your Google Business Profile

About 15 minutes on a free call. You need the Google login and nothing else.

2

You approve one message

I write it so it sounds like you, not a review company. You sign off once.

3

You pick the trigger, not me

After a completed stage, after practical completion, or once the final invoice is settled. On a long build you can ask once at a milestone the client felt good about.

4

Unhappy customers reach you first

A grievance off the snag list reaches you privately, not the listing, while the scaffolding is still up.

Everyone gets asked, including the client who argued about a variation. Filtering for the generous ones is what breaches Google's review policies.

Pricing against one job you did not win

One kitchen you did not get asked to quote is worth more than a year of this.

Starter
$39/month NZD

Fifty requests a month, which is far more than you will use. SMS and email, private alerts, reply drafts you approve.

Book a Free 30-min Call
Pro
$59/month NZD

Unlimited requests, the full dashboard and the local pack ranking tracker, plus I can post the replies for you.

Book a Free 30-min Call

No lock-in. Month to month, and you can stop any time. If a month goes by and the profile has not earned its keep, you cancel and that is the end of it.

What builders ask

I finish a handful of jobs a year. Is 50 a month overkill?
+
Starter is your plan and you will not go near the limit. The value is that the few you do finish actually get asked, instead of being remembered three weeks late.
When do I ask on a six month build?
+
Usually just after a stage the client is visibly pleased with, rather than at handover when they are focused on the snag list. I work that out on the call.
What about subcontractors?
+
The request goes to your client, under your business name. If you are working as a sub, the builder who engaged you is the contact.
What if a job went badly?
+
You get the private alert first. If it does go public, a calm and specific reply from you is read by every future client who scrolls past it.
Every build is a chance

The next kitchen in Havelock or Taradale should be sold by the last one.

Book a free call and we will work out where in your job flow the ask belongs.

Book a Free 30-min Call Or text BK on 027 211 5004

Other Hawke's Bay businesses I do this for

Same setup for the trades on site with you.

Plumbers in HastingsThe full walk-through of how ReviewFlow NZ runs on a plumbing van. Electricians in HastingsRecent reviews and drafted replies, without leaving the tools. Cafés in HastingsWhat is realistic in a room full of walk-ins. Free local ranking checkSee where your profile sits against the others in the pack, before you book anything.